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Are You Ready for Summer Backup Care Needs?

June 15, 2018

Summertime conjures up images of lazy days on the beach and vacations with family and friends. But your work life doesn’t stop just because the season has changed. That’s why Penn offers benefits-eligible faculty and staff backup care through Whether your child is out of school for the summer and needs a babysitter, an elderly parent is visiting and needs assistance, or you could use help after surgery, has got you covered.

Through Penn’s partnership with, you can have temporary backup care in your home, at an out-of-town work location, or at an adult relative’s residence any time – day or night, seven days a week, including holidays. puts you in touch with professionals who meets your family’s specific needs and expectations for children, adult, and senior care.

Penn offers benefits-eligible faculty and staff up to 10 days of subsidized backup child or adult care per fiscal year.

Child Care
Care is available for children who are 17-years-old or younger, typically in your home. You can also arrange to have the care at your business-travel location. can provide care for more than one child at a time, and children who are sick. But keep in mind that only mildly ill children are eligible for care.

In-center Backup Care is also provided. With this service you can take your child to a vetted Backup Care Center, on which the Care@Work safety team conducts on-site evaluations, audits, and annual re-credentialing. The service is available across the country, Monday-Friday, during center hours. Visit to reserve care and for more information.

Adult Care
Adults 18 years of age and older in your immediate or extended family are eligible for care whether they reside with you or not. Immediate or extended family includes your spouse, as well as your or your parents and parents-in-law, siblings, grandparents and adult children. You can also use adult care when you need personal assistance due to illness or injury.

Services include meal preparation, light housekeeping, laundry, prompting for medication, and assistance with bathing, dressing, and other similar daily activities.

Care can be provided at the family member’s location, even if it’s in another city.

Senior Care
This benefit connects eligible faculty and staff with the support and guidance of experienced Senior Care Advisors. These advisors offer caregiving strategies, such as finding the appropriate level of care, proactively planning and paying for care, and assisting adult children whose parents do not want to accept care. The service also allows for free in-depth consultations with a Geriatric Social Worker.

While not required, it is best to register with in advance of requesting placement so that basic information about you and your family is in the system, including your home address, names and ages of your children, and other pertinent details.

To request backup care, you can call 1-855-781-1303, Monday-Thursday, 7am-8pm and Friday 7am-5pm. If registered, you can also make a request through BackupCare’s online system. If you are not registered, please visit and select the type of care you need.

For more information about Backup Care through, visit