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New Employee Assistance Program Services Through Health Advocate

June 08, 2018


We are pleased to announce new Employee Assistance Program (EAP) services which extend our current partnership with Health Advocate. We strive to ensure that faculty and staff have the best possible support through all of life’s phases, and we believe you, your co-workers and families will greatly benefit from Health Advocate’s EAP services. The expanded EAP benefit provides enhanced services at no additional cost and will be available to eligible faculty and staff and their families effective July 1, 2018.

This collaboration with Health Advocate builds on the existing advocacy service, streamlines resources for easier navigation, expands program access through use of phone, video and app-based technologies, and improves timeliness of counseling appointments. The expanded program, available 24/7 and from any location, is designed to support faculty and staff wellness, and better balance the demands of work and life.

Health Advocate is a recognized leader in providing EAP solutions for comprehensive complex situations, locally, nationally and internationally. Their team of experts will connect faculty and staff to the right experts at the right time: EAP counselors, work-life specialists, medical bill negotiators and financial/legal experts. In addition, Health Advocate offers multi-language capabilities.

Karen Kille, Senior Work-life Consultant, and Sue Sproat, Executive Director of Benefits, are working with Penn Behavioral Health to ensure continuity of care for faculty and staff currently accessing EAP resources.


In preparation for the launch date of July 1, please take time to update your contact information for the Employee Assistance Program.


                Call: 1-866-799-2329