Learning with Lynda: Communicating with Empathy
When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they feel like they matter, and they feel safe. That’s why empathy at work is crucial to company-wide success. In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations. Get ready to learn how to converse empathetically to improve your one-on-one conversations and team interactions.
Please complete the online module here before joining the session.
When: Thursday, March 15, 12:30-1:30pm
Where: 3640 Market Street, Suite 1A South