#21 Confused About Who to Contact In ITS?

February 02, 2011

With all the different types of services provided by ITS, we know it can be hard to remember where to send your requests. Don’t let this stop you from contacting us! When in doubt, just send an email to itshelp@law.upenn.edu and our support staff will make sure it is routed properly.

To get the fastest response, remember to send to one of our department email addresses. This is preferable to mailing individuals directly since other members of our staff can help if someone is unavailable.

If your issue is urgent, please call us! We are available at the numbers below:

  • Staff: 215-898-9140
  • Faculty: 215-898-2589
  • Students: 215-898-2679

To target your email to a specific team, use the addresses below. itshelp@law.upenn.edu will automatically route your email to the Faculty, Staff, or Student support teams based on your affiliation.

 Who’s ITS? Meet the Staff

Contact

Systems Availability

  • Our online services may not be available during these maintenance periods.

    Regularly
    Fridays: 5pm-midnight
    2nd & 4th Tuesdays: 5pm-7pm

    Occasionally
    Tuesdays: 5am-7am
    Thursdays: 5pm-7pm

    Notices
    https://twitter.com/pennlawitsalert

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