ITS Online



Recommendations for Foreign Travel

Be sure to contact ITS at or 215-898-2589 with IT related travel questions.

Before you go:

  • Backup all data, and take only the minimum data necessary. 
  • Consider changing your PennKey and LawKey passwords for the duration of your travel
  • Contact ITS for assistance in enrolling in Penn’s Two Factor service for PennKey: (Make sure to print out sufficient single-use codes in case your phone is lost or stolen).
  • Work with ITS on a methodology for remote identity proofing in the event that a device is lost or stolen and new credentials must be issued.
  • Ensure best practices are in place for all mobile devices: encryption*, PIN or strong password protection, auto-lock after inactivity, auto-wipe after failed login attempts, device location services, and remote wipe.
  • Consider attending a Global Support Service awareness session on International Risk Management.

While you’re there:

  • Avoid connecting 3rd-party USB and/or similar devices to your workstation
  • Do not access systems or accounts that are not absolutely necessary
  • Give preference to HTTPS for web services over HTTP
  • Do not leave computers, phones and other electronic devices unattended (e.g., in hotel room) if at all possible. 

When you return:

  • Monitor accounts (requires working with ITS and notification and/or registration of travel)
  • Consider a wipe & re-install OS or restore from trusted backup. Carefully consider the transfer of any new data on to the restored system and scan before transfer

 Additional considerations:

  • Consider taking a loaner laptop from ITS and take only the required data needed for your trip. Reserve a loaner through ITS
  • Consider whether or not it is feasible to use disposable (e.g., “burner”) accounts for email, file sharing and any other required services
  • Remember that not all internet connections are equal, and give preference to cellular over WiFi if available and coordinated with your provider in advance.  Many carriers will rent a cellular WiFi hostpot that will allow you to use cellular data via WiFi.  This is not only convenient, but it is safer than using other WiFi.

* Please note that you may be asked to relinquish or decrypt resources by local or national government officials.


Penn Global Support Services:

Loaner Hardware:

Latest Tips

  • The Box team recently announced a new and improved, more personalized user experience with interface changes and backend improvements. Read on for more details
  • This year a new Special print account is being added for all Penn Law students. This account is to be used when printing for approved group and programs. All other printing remains the same, please read on for more details.