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GlobalProtect VPN

Virtual Private Networking (VPN) software creates an encrypted connection between your off-campus computer/device and Penn’s network. Penn faculty, staff and students can use the GlobalProtect VPN to connect securely to the campus network and access restricted services from off-campus.

In This Guide:

 

Installing the GlobalProtect Client

If you are a staff member at Penn Law, the GlobalProtect client may been automatically deployed to your workstation. If you are not staff or want to access the VPN using your personal device please use the following guides to install the client.

 

Connecting to the VPN - Windows

Once you have the VPN client installed, you will see an icon appear in the bottom-right-hand side of the screen. The GlobalProtect icon looks like a globe.

Icon

In order to log in to the VPN, you will need to provide the Portal address to it. The address for the VPN portal is below:

NOTE: When connecting with some Law School provided laptops, the portal address may be automatically filled in and will take you directly to WebLogin screen to input your PennKey credentials.

vpn.upenn.edu

Enter this into the dialog box and click the button labelled Connect. A browser dialog will then pop up with the familiar Penn WebLogin page inside it. You will need to enter your PennKey username and password and complete the multifactor authentication that you normally use.

Windows VPN

Figure 1: Screenshot of the Connect dialog once the Portal Address has been entered

Clicking on the Connect button will cause a browser window to open and prompt you for your PennKey credentials through the usual WebLogin screen.

Login

Figure 2: Screenshot of the WebLogin dialog

After entering your username and password you should then see the usual Two-Step verification screen.

Two-Step verification

Figure 3: Screenshot of the Penn WebLogin Two-Step Verification dialog

 

Once you have successfully performed the necessary two-factor verification, you will then be connected to the VPN and the icon should change to indicate that you are connected.

Successful Connection

Figure 4: Screenshot of Connected client app

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Connecting to the VPN - Mac

Once you have the VPN client installed, you will see an icon appear in the top-right-hand corner of the screen. The GlobalProtect icon looks like a globe.

Icon

In order to log in to the VPN, you will need to provide the Portal address to it. The address for the VPN portal is below:

vpn.upenn.edu

Enter this into the dialog box and click the button labelled Connect. A browser dialog will then pop up with the familiar Penn WebLogin page inside it. You will need to enter your PennKey username and password and complete the multifactor authentication that you normally use.

Mac Connect

Figure 5: Screenshot of the Connect dialog once the Portal Address has been entered

Clicking on the Connect button will cause a browser window to open and prompt you for your PennKey credentials through the usual WebLogin screen.

Mac Log In

Figure 6: Screenshot of the WebLogin dialog

After entering your username and password you should then see the usual Two-Step verification screen.

Mac 2 Factor

Figure 7: Screenshot of the Penn WebLogin Two-Step Verification dialog

Once you have successful performed the necessary two-factor verification, you will then be connected to the VPN and the icon should change to indicate that you are connected.

Mac Connected

Figure 8: Screenshot of Connected client app

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Connecting via Mobile App

Once your VPN client is installed, open your app and connect by inputting vpn.upenn.edu as the portal address. You will the be prompted to authenticate with your PennKey username and password.

Mobile

Figure 9: Android and iOS Connect Portal

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Frequently Asked Questions

What is a VPN?

VPN stands for “Virtual Private Network” and allows a secure connection over the Internet to computer resources on the University network.

When should I use the VPN?

You can use the VPN any time you’d like to make a secure connection to The University of Pennsylvania remotely.

Does the VPN work on mobile devices?

Yes, you can download the GlobalProtect VPN client from your respective software store such as the Apple App Store or Google Play Store.

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