ITS Online»Email, Calendar & MS Office»Mobile Devices

Mobile Devices: Staff & Faculty

Connecting your mobile phone or tablet device requires approval from your ITS Partner and the completion of the campus’ online Security & Privacy Training. You will be unable to sync your device until mobile access has been enabled for your account.

Get Approved for Mobile Access

  1. Staff only: Get approval from your ITS Partner for mobile access.
  2. Complete the online Security & Privacy Training . If you completed this for Remote Desktop, you do not need to do it again.
  3. Email to request mobile access for your device.


All mobile devices connected to the Law School servers are required to have a passcode lock. Mandatory enforcement will start this year in accordance with University policy , so turn it on today.

  • iPhone/iPad: From your Home screen, tap Settings > General > Passcode Lock > Turn Passcode On
  • Android: From the Home screen, tap Menu then tap Settings > Location & security > Set up screen lock > Pattern, Pin, or Password. (Note that if you currently use a pattern, you will need to switch to using a PIN or password.)
  • Windows*

iPhone & iPad

Outlook App

All Office 365 users have access to use the Outlook app for iOS and Android. Outlook for iOS and Android lets you manage your Penn Law email accounts, calendars, contacts, and files without switching between different apps. To setup, your email on the Outlook app, install the app from the appropriate link below, click Add Account, choose Exchange, and enter the Office 365 info listed below.

Setup Mail, Calendar, and Contacts
  1. Tap Settings > Passwords & Accounts > Add Account > Microsoft Exchange.
  2. Fill out the requested fields using the appropriate information below and tap Next.
    • Email: 
    • Description: Mailbox Name (e.g. UPenn Law)
    • Sign In or Configure: Select Sign In
  3. You will be directed to the Penn Law Sign in Portal
    • Enter Law Key password
    •  Approve sign if Multifactor Authentication is setup
  4. Choose what you would like to sync to your IOS device and tap save

Note: Only 3 days of email is synchronized. To synchronize more, tap Settings > Passwords & Accounts > your Exchange account > Mail days to sync.

Setup AirPennNet on iPhone or iPad
  • Visit AirPennNet in Safari and follow the prompts.
Setup AirPennNet on a Wi-Fi iPad
  1. Tap Settings > Wi-Fi > AirPennNet-Device.
  2. Open Safari and navigate to any webpage. An Install Profile prompt for AirPennNet will appear.
  3. Tap Install and follow the prompts.
  4. When finished, tap Settings > Wi-Fi
  5. Tap the blue arrow next to AirPennNet-Device and tap Forget this Network

Note: If AirPennNet does not automatically connect, go back into wifi settings and select AirPennNet


Attention Android users! In order to connect this device to your work email, calendar, or contacts, you must have a 4-digit PIN (or longer password) configured. A pattern lock will not work as it is not compatible with Exchange (email/calendar) servers.

Setup Mail, Calendar, and Contacts

The software on Android phones varies between different models and carriers. Please consult your phone documentation or contact your service provider’s helpline for specific instructions. All of the information needed to connect is located in Step 6.

Note: You must request access from ITS before you are able to connect your device.

  1. From the Applications menu, tap Email.
  2. Tap the Menu > Accounts.
  3. Tap the Menu > Add Account.
  4. Enter your email address and password and tap Next.
  5. Tap Exchange account.
  6. Fill out the requested fields using the appropriate information below and tap Next.
    • Office 365
      • Domain\Username:
      • Server:
      • Use secure connection (SSL): Checked
    • Exchange
      • Domain\Username: net\LAWKEY (e.g. net\jsmith)
      • Exchange Server:
      • Use secure connection (SSL): Checked
  7. Choose your sync options, tap Next, set your name, and tap Done.


Setup AirPennNet

  • Please follow this link to find detailed instructions on how to connect your mobile device to AirPennNet. 

Wipe Your Lost Device Remotely

Office Web App for Office 365
  1. Log into Outlook Web App at
  2. Click Settings (the Gear Icon) in the top-right corner and choose Mail (under Your app settings).
  3. Click General from the list in the left sidebar and choose Mobile devices.
  4. Select your device and choose Wipe Device.
Office Web Access

If you have lost your phone, you can send a remote wipe command from Outlook Web Access. Once wiped, no data will be recoverable from your device.

  1. Log into Outlook Web Access at
  2. Click Options in the top-right corner.
  3. Click Mobile Devices.
  4. Select your device and choose Wipe All Data from Device…

Latest Tips

Examplify: Prepare your Laptop

Please review our instructions for in-person exams.

Staff: Tools & Tips for Hybrid Work

Tools, tips, and strategies for hybrid work & meetings.