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ITS Online»Pennkey & Lawkey»Password Reset

 

If you already know your password :

  1. Go to https://office.com/signin
  2. Select Settings Settings icon > Change your password.
  3. You will be prompted to enter your Old Password prior to creating your new password. 

**You can find a video with detailed instructions here : Change Your Office 365 Password (Video) **

 

If you forgot your password  (and configured your self service password reset options in Office 365):

Navigate to office.com/signin and enter your Penn Law email address. Once you are prompted to enter your password, select “Forgot My Password”. You will then need to follow the steps to reset your password. 

 

 

 

If you forgot your password (and do not have self service password reset configured in Office 365):

Please submit this form with an external email address: Lawkey password reset

(Be sure to Enroll in self service password reset once you reset your password: Go to aka.ms/ssprsetup to enroll in Self Service Password reset.)

 

Contact itshelp@law.upenn.edu if you need further assistance resetting your password.

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