ITS Online

Outlook Web App

Exchange 2010 brings a brand new version of webmail that provides a rich, Outlook-like experience on any web browser, including Firefox, Safari, and Chrome.

What's New

No More Pages: You can scroll through all of your messages in a folder without having to advance through pages. It doesn't matter whether you have ten or ten thousand emails in a folder, it just keeps going!

Advanced Search: Make advanced searches by specifying criteria such as "from:" or "to:", just like the full version of Outlook.

Favorites: Your favorite folders from Outlook appear in the same place on webmail.

Conversation View: By grouping messages from a single conversation together, the new conversation view enables your users to quickly identify the most recent messages and the chain of responses.

To turn Conversation View off click Arrange by Date and uncheck the Conversation button.

What's Changed

The New Look

The interface has been updated to match the layout of Outlook 2010. The picture below outlines the most important elements of the new interface. A side-by-side comparison with the older Outlook Web Access 2007 version is available lower on this page.

(1) Folder list (2) New email button (3) Search box (4) Message list (5) Email Reading Pane


Outlook Web App on Lynda

  1. Log into
  2. Visit the Up and Running with Office 365 course.
  3. Watch the Working with the Outlook Web App section.


You can also see a side-by-side comparison with the layout of Outlook Web Access from the previous version. Most elements are functionally the same with new fonts and color choices.

Folder List

Outlook Web App

Outlook Web Access 2007

Message List

Outlook Web App

Outlook Web Access 2007

Reading Pane

Outlook Web App

Outlook Web Access 2007

Single Message

Outlook Web App

Outlook Web Access 2007

Latest Tips

  • The Box team recently announced a new and improved, more personalized user experience with interface changes and backend improvements. Read on for more details
  • This year a new Special print account is being added for all Penn Law students. This account is to be used when printing for approved group and programs. All other printing remains the same, please read on for more details.