ITS Online

Outlook 2013

Getting Help in Microsoft Outlook

Help is built right into Outlook!

Click the question mark icon in the top right corner of Microsoft Outlook to search for solutions to your problems, training, and more.

Online Resources

All of Microsoft’s help resources are also available online. Visit Microsoft’s Help and How-to Site to get started.

Microsoft Online Training Courses

Microsoft offers a series of 15-60 minute online training courses that can be completed from your desk at your own pace. Most trainings have an audio component, so be sure to wear headphones or turn up your speakers.

View a complete list of training courses

Don’t have headphones? Email ITS Help.

Course What You’ll Learn
Make the switch to Outlook 2013
  • A first look at Outlook 2013
  • A closer look at the ribbon
  • Import data files

Use rules to manage your email

  • Use rules to manage your email
  • Use templates to create rules
  • Create rules from scratch
  • Manage, change, stop, and delete rules

Set up automatic replies


  • Create, edit, and turn off out-of-office messages
  • Set different messages for different groups
  • Use automatic reply rules to manage your inbox
Calendar Basics
  • Create an appointment
  • Calendar views
  • Create a meeting
  • Use the Scheduling Assistant
  • Share your calendar

Lynda Training Courses

Course What You’ll Learn

Outlook 2013 Essential Training

The course begins with a tour of the interface and shows how to connect to a wide variety of mail, social media, and cloud computing accounts, and even RSS feeds. Learn how to quickly create, send, and read email and reduce your inbox clutter; organize, group, and share contacts; and stay on schedule with calendars and tasks.

Outlook 2013 Power Shortcuts

Learn techniques for quickly organizing the inbox, managing incoming messages, and replying to emails, and a few other cool tricks, like sending texts from Outlook! This course will also help you manage your appointments, share calendars, work with contacts, and integrate your tasks with the rest of Outlook.

Migrating from Office 2010 to Office 2013

Includes an overview of the new features and improvements to Office 2013, including the new interface, Touch mode, and cloud storage and computing features. The course then steps through the crucial new features in each of the major applications—Word, Excel,
PowerPoint, and Outlook.

Additional Links

Below are some additional product and information links on Outlook 2013 for you to explore.

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