ITS Online

Classroom Help & Training

Urgent Help

If you need immediate help, please call us directly at (215) 898-9570. You can also reach us at our alternate number, (215) 898-9571.

Other requests can be made via Canvas, emailing itsmedia@law.upenn.edu, or calling (215) 898-9570.

Using New Technology

If you plan to use new technology for the first time, such as a tablet computer or the In-Class Survey, please let us know at itsmedia@law.upenn.edu or (215) 898-9570 so we can provide training.

Getting Help Before Class

If you would like an ITS Media staff member to meet you before your class, please choose Technician on the Media Requests form.

Visit the Scheduling Recordings & Media guide for step-by-step instructions.

Latest Tips

  • AirPennNet-Guest Wifi will be upgraded on April 27th. Device registration will require just an email address and guests will need to renew registration daily. Penn Law faculty, staff and students should all be using AirPennNet – not AirPennNet-Guest for Wifi.
  • The Penn Law Directory is available for members of the law school community to share contact information. Here are some important reminders.