Classroom Help & Training

Urgent Help

If you need immediate help, please call us directly at (215) 898-9570. You can also reach us at our alternate number, (215) 898-9571.

Other requests can be made via Canvas, emailing itsmedia@law.upenn.edu, or calling (215) 898-9570.

Using New Technology

If you plan to use new technology for the first time, such as a tablet computer or the In-Class Survey, please let us know at itsmedia@law.upenn.edu or (215) 898-9570 so we can provide training.

Getting Help Before Class

If you would like an ITS Media staff member to meet you before your class, please choose Technician on the Media Requests form.

Visit the Scheduling Recordings & Media guide for step-by-step instructions.