ITS Online

Classroom Help & Training

Urgent Help

If you need immediate help, please call us directly at (215) 898-9570. You can also reach us at our alternate number, (215) 898-9571.

Other requests can be made via Canvas, emailing itsmedia@law.upenn.edu, or calling (215) 898-9570.

Using New Technology

If you plan to use new technology for the first time, such as a tablet computer or the In-Class Survey, please let us know at itsmedia@law.upenn.edu or (215) 898-9570 so we can provide training.

Getting Help Before Class

If you would like an ITS Media staff member to meet you before your class, please choose Technician on the Media Requests form.

Visit the Scheduling Recordings & Media guide for step-by-step instructions.

Latest Tips

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    Voice Phishing or “Vishing” is more common than you may think. Here are some tips to protect yourself. 

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    As an instructor, you can verify all external links throughout your course to ensure they are valid. You can check these links using the course link validator, which searches through course content and returns invalid or unresponsive external links in both published and unpublished content.