Faculty & Staff: LawKey & PennKey Account Help
While at Penn Law, you will make frequent use of two accounts: LawKey & PennKey. Both accounts share the same username, but need to be activated separately. We recommend you pick different passwords for each account.
Attention Staff: ALL faculty and staff are required to enroll in PennKey Two-Step Verification. This provides an added layer of protection when accessing PennKey-protected web sites and applications.
LawKey & PennKey? What’s the Difference?
Your LawKey is used to access a set of services provided by the Law School including your email and computer log in. Your PennKey is used for the myCourses site and Canvas LMS as well as resources provided by the central campus. Please see below for specifics.
| LawKey | PennKey |
|---|---|
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How Do I Change my Password?
LawKey
- If you know your existing password, you can reset it using the Office 365 password reset tool. Please email or call ITS at (215) 898-2589 for additional help.
PennKey
- If you know your PennKey credentials: visit the Change PennKey Tool and select a new password.
Help! I Forgot my Password!
LawKey
- If you configured the self service password reset tool in Office 365, you can reset your LawKey using the Office 365 password reset tool.
- Everyone else: please email or call ITS at (215) 898-2589 (Faculty), (215) 898-9140 (Staff).
PennKey
- If you are enrolled in Challenge-Response: visit Attempt Challenge-Response to select a new password.
- Everyone else: please email or call ITS at (215) 898-2589 (Faculty), (215) 898-9140 (Staff).
How Do I Get a PennKey?
If you already have your LawKey and need to activate your PennKey, please email itshelp@law.upenn.edu or call us at (215) 898-2589 (Faculty), (215) 898-9140 (Staff).
