ITS Online»Pennkey & Lawkey»Alumni: LawKey & PennKey Account Help

Alumni: LawKey & PennKey Account Help

Both accounts share the same username, but are activated separately. We recommend you pick different passwords for each account.

• LawKey & PennKey: What’s the Difference?
• How Do I Change my Password
• I forgot my password
• I would like to request a PennKey/LawKey

 

LawKey & PennKey? What’s the Difference?

Your LawKey is used to access your Penn Carey Law Email account (Microsoft 365 login). Your PennKey is used for the MyPenn Alumni Online Community and other resources provided by the central campus. 

 

How Do I Change my Password?

LawKey (Penn Carey Law Email/Office 365 Account)

• If you know your LawKey credentials:

1. Sign in to office.com/signin with your work or school account. Once signed in, click on the Settings icon and then select “Change your password.”
   

 

PennKey

• If you know your PennKey credentials: visit the Change PennKey Tool and select a new password.
• Not sure your PennKey is working? Use the “Test my PennKey” application to check.
  Test your PennKey username and/or password

 

Help! I Forgot my Password!

LawKey (Penn Carey Law Email/Office 365 Account)

• All alums should configure their self service password reset options in Office 365. You will be prompted to configure this when you login. Once configured, if you forgot your LawKey and need to reset, you can do so using the Microsoft 365 password reset tool.
  
• If you did not set up self service password reset in Microsoft 365 and need help resetting your LawKey password (or never setup your alumni email account), please submit our LawKey password reset request form: https://resetlawkey.law.upenn.edu
  IMPORTANT: this form requires that you login with your PennKey first to verify your identity. If you forgot your PennKey, information is below for how to reset it. 
  
  

PennKey

• If you are enrolled in SSPR: visit the Reset Forgotten password page to select a new password
  
  
• If you did not setup SSPR, follow the directions below to reset your password.
  • If you graduated in 1975 or later:
    Activate/reset your PennKey online using the PennKey-ASAP application. You will be required to successfully complete a brief questionnaire concerning your former academic career at Penn.
  • If you graduated prior to May 1975:
    Request a PennKey Setup Code using the Online Setup Code Service. When you successfully complete the PennKey Setup Code Service process, you will be issued a PennKey Setup Code via U.S. Mail to your address of record. You will then be able to use that code to activate/reset your PennKey login.
    
    
• Can’t remember your PennKey username or need general assistance with your PennKey? Go to the central alumni PennKey support page for more details or contact daralumnipennkey@dev.upenn.edu

 

I would like to request a LawKey or PennKey.

LawKey (Penn Carey Law Email/Office 365 Account)

• If you are not sure if you have an alumni email account and would like to request one, please submit our request form: https://www.law.upenn.edu/its/alumniaccount 
  IMPORTANT: this form requires that you login with your PennKey first to verify your identity. If you forgot your PennKey, information is below for how to activate or reset it. 

PennKey

• Never had a PennKey?
  • If you graduated in 1975 or later:
    Activate your PennKey online using the PennKey-ASAP application. You will be required to successfully complete a brief questionnaire concerning your former academic career at Penn.
  • If you graduated prior to May 1975:
    Request a PennKey Setup Code using the Online Setup Code Service. When you successfully complete the PennKey Setup Code Service process, you will be issued a PennKey Setup Code via U.S. Mail to your address of record. You will then be able to use that code to activate your PennKey login.

If you need additional help, please email or call ITS at (215) 898-2679.

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