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ITS Online»Continuity

Mission Continuity: ITS Support & Remote Resources

ITS Help provides remote support for urgent issues during disruptions to normal business (e.g. weather events), as circumstances allow.

Faculty: 215-898-2589

Staff: 215-898-9140

Students: 215-898-2679

Email: itshelp@law.upenn.edu

 

Update your Business Continuity information

Faculty and staff: Update your Business Continuity information in the Penn Carey Law Directory. In the event that our regular email/phone systems are down, this will serve as a point of contact for you. This should be an external (non-Penn Carey Law) email address/phone. This information will only be made available to Senior Staff, Department Heads and Deans during a systems outage. Go to https://goat.law.upenn.edu/cf/lawdirectory and click ‘Update My Information’. Complete the business continuity form in gold at the very top of the update form. 

 

Course Continuity

 

Working Remotely

 

Zoom 

 

Communication Resources:

 

Conferencing & Online Meetings

 

Email (Best Practices):

  • Use email aliases instead of individual email addresses for events/RSVP and other business functions; etc.

  • Use faculty, staff and student aliases to communicate to large groups.

  • Use On the Docket whenever possible to reduce email traffic.