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ITS Online

Live Chat

Live chat is available Monday through Friday during 9 am through 5 pm (based on staff availability).
(Click the red chat icon in the lower right corner to chat with ITS).

Other Support Options

 

GET LAPTOP SUPPORT

The Tech Center (formerly the CRC) is the walk-in help desk for laptops and mobile devices, including WiFi and software (in this list of supported products). Details can be found on the Tech Center site.

Contact: 215-898-9720 or help@isc.upenn.edu

Location: The Tech Center is in Room G-102 of the Van Pelt Library, 3420 Walnut Street.

Walk-in hours are Monday - Friday from 9am-5pm.