ITS Online

Live Chat

Live chat is available Monday through Friday during 9 am through 5 pm (based on staff availability).
(Click the red chat icon in the lower right corner to chat with ITS).

Other Support Options



The Tech Center (formerly the CRC) is the walk-in help desk for laptops and mobile devices, including WiFi and software (in this list of supported products). Details can be found on the Tech Center site.

Contact: 215-898-9720 or

Location: The Tech Center is in Room G-102 of the Van Pelt Library, 3420 Walnut Street.

Walk-in hours are Monday - Friday from 9am-5pm.