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August 28, 2019
Tue, Sept 03, 2019 (11:00 AM - 1:00 PM) Clock
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June 3, 2019
Join us Wednesday, June 26 at noon in Gittis 213 to learn about Microsoft Teams/Planner and how it can increase productivity, collaboration, and efficiency within your day to day functions. -
August 12, 2016
The Administrative Mainframe operating system will be upgraded Saturday, August 13th and Sunday, August 14th. All mainframe applications will be unavailable that weekend: View list.
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March 29, 2016
Join us Friday, April 15 at noon in Gittis 214 to learn about the latest release of Adobe Acrobat, which features an efficient new interface as well as major improvements in OCR and text editing. -
January 6, 2016
As an instructor, you can verify all external links throughout your course to ensure they are valid. You can check these links using the course link validator, which searches through course content and returns invalid or unresponsive external links in both published and unpublished content. -
August 4, 2015
New password rules that make it easier to create a secure password, encouraging users to “combine four or more unrelated words” to create a strong password that is easy to remember. -
May 27, 2015
Samuel Jenkins from Penn’s Office of Information Security will present on info security awareness and best practices. We will also be kicking off our Annual Digital Cleanup program as well as our Physical Files Cleanup. Tuesday, June 9, noon – 1:00 p.m. in Silverman 240A -
November 3, 2014
Join us for lunch and learn about solutions that can improve and enhance team collaboration. Our discussion will include Penn+Box, Basecamp, Canvas, and WebDAM. For Staff/Faculty. Friday, November 21, noon – 1:00 p.m. in Gittis 214 -
September 19, 2014
Learn about the new features as well as changes you can expect. For Staff/Faculty. Friday, October 3, noon – 1:00 p.m. in Gittis 214
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July 14, 2014
There will be a brief outage today at 5pm for some Law School web apps, such as the Law Directory and certain Canvas features. The outage should last 15 minutes or less. -
June 2, 2014
This Thursday (6/5), there will be a full network outage in Golkin Hall from 6am-8am to upgrade network switches. The outage will affect only Golkin Hall, but network access may be down for the entirety of the scheduled window.
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May 29, 2014
ITS will be updating the EMS room reservation system to the latest version on Tuesday, June 3 from 5-8pm. https://reservations.law.upenn.edu will be offline during this period.
The update keeps the same user interface but brings some much needed bug fixes. If you have any questions, please contact us at itshelp@law.upenn.edu or by phone at (215) 898-9140.
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May 14, 2014You will not want to miss our May Lunch and Learn!
Join us as we kick off our digital spring cleaning program.
Not only will you learn the what, when, how, and why of the program but we will also be serving a fabulous lunch and giving away prizes (that’s right….prizes!)
Thursday, May 29, 2014, 12:00 p.m. – 1:00 p.m.
Silverman 240A
PLEASE RSVP HERE -
May 2, 2014
Because phishing attempts have grown more and more sophisticated, it’s important to remain skeptical about unsolicited emails from addresses or people that you don’t recognize. Here are some tips to help you identify a phishing attempt. -
March 25, 2014Join us for a collaborative lunch and learn about how you can enhance your email communications. ITS will provide information on how to utilize Mail Chimp for your email campaigns as well as how to organize mailing lists and aliases. Communications will review how to submit an HTML email request and will provide tips and tricks on best practices for design and layout to make your email stand out from the rest.
Friday, April 25, 2014, 12:00 p.m. – 1:00 p.m.
Gittis 213
PLEASE RSVP HERE -
March 17, 2014
There will be intermittent outages for email services this Friday evening between 5pm - midnight due to server upgrades during our regularly scheduled maintenance period.
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March 4, 2014
There will be a network outage in Silverman Hall from 6am to 8am on Monday, March 10 due to a hardware upgrade. -
February 28, 2014
Penn In Touch, Advisor In Touch, and a few other university services will be unavailable from 6AM to 6PM on Saturday, March 1st due to a major upgrade for the Student Aid Management System. -
February 27, 2014
Apple has recently released an update to address an important security issue in OS X 10.9 Mavericks. Please backup your computer and update to 10.9.2 as soon as possible. -
February 26, 2014
If you manage content in the LiveWhale CMS, you will not want to miss this training on the new features available in LiveWhale 1.5.
Friday, March 7, 2014, 12:00 p.m. – 1:00 p.m.
Gittis 213
PLEASE RSVP HERE -
February 26, 2014
An exploit has been circulating that takes advantage of vulnerabilities in the default Android browser on Android 4.1 and older. To mitigate the vulnerability, users of Android 4.1 and previous are encouraged to download and use an alternative web browser from the Google Play Store, such as Chrome or Firefox. -
February 24, 2014
Apple has released a software patch for a serious SSL bug in iOS 6 and 7. This update is available for all compatible iOS devices, please backup your phone and update immediately.
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February 24, 2014The Future of NSA Surveillance event co-sponsored by Penn and the National Constitution Center took place on February 3rd. Among the panelists was Professor Anita Allen.
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February 19, 2014
To further our energy reduction efforts with the Power Down Challenge, we are implementing a new sleep policy that will reduce the energy cost of office computers. -
February 6, 2014
There has been a critical security update released for Adobe Flash. We strongly recommend updating Adobe Flash on your home computers and laptops. -
January 30, 2014Our next Lunch & Learn has been scheduled for Friday, February 7 from noon-1 PM in Gittis 213. We will cover some advanced topics in slide design including master slides, adding animations, and incorporating video. We will also talk about tips and tricks for power users including setting aspect ratio, embedding fonts and working with images.
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January 17, 2014Tuesday, February 4
12:15-1:00 pm
Gittis 213
All students are invited to attend. We will cover items of importance to students including how to submit an assignment, sign up for an appointment and use the class mailing lists and announcements. Bring your questions!
Brown bag lunches are welcome. We will provide dessert.
RSVP here (welcome but not required) -
December 17, 2013Growth of online purchases continues to outpace growth of sales at traditional “brick and mortar” outlets. Regardless of how you choose to shop this holiday season, being vigilant and following a few simple precautions can help protect your finances.
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November 20, 2013
In recent weeks, we witnessed a sophisticated set of e-mail messages that looked very similar to legitimate messages from some Penn programs. The key difference is that the fraudulent e-mails asked you for your username, password, Social Security Number and other information. Penn as a University, and Schools and Centers at Penn, will never ask you for your username, password or Social Security Number via email.
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November 18, 2013
On Tuesday November 19th, ITS is accepting old computing hardware for electronic recycling. Please bring your old computer equipment to the ITS Student Help Center (T-232) between noon-4:00pm. -
October 3, 2013Our next Lunch & Learn has been scheduled for Friday, October 11 from noon-1 PM in Gittis 213. October is National Cyber Security Awareness month. Come learn about safe computing practices and how you can protect yourself and Penn data. It is everyone’s responsibility. We will cover all facets from desktop to mobile to securing your home machine.
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September 25, 2013A vulnerability in all versions of Internet Explorer is now being exploited on the web. Microsoft is working on a fix, but in the interim, we recommend that you use a different browser when possible to minimize risk.
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August 23, 2013Last week’s spam filter test was extremely successful. Therefore on Monday, August 26 we will re-enable the new spam/virus filtering service, this time through the end of the fall term.
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August 22, 2013Please remember to be wary of “phishing” scams that ask you to login to a malicious web site. If they are from a pseudo IT department, they are often not signed personally the way that Penn Law ITS announcements are. Beware of letters prompting you to “update your account”; enter your login only on the official Penn web applications that you are accustomed to.
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August 9, 2013We are testing a new email spam filter service between August 12 (@ 2pm) through August 15 for all mail sent to @law.upenn.edu addresses. Please actively check your ‘Junk’ or ‘Spam’ email folder to make sure that you are not missing any emails during our test week and send us your feedback if you encounter any issues.
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June 10, 2013Our own Sharp Hall will be one of the presenters at the Penn Cloud-Sig meeting this week. The presentation entitled “Stories from the Field – Cloud Storage and Backup Solutions on Campus” will feature representatives from the various schools discussing their experience, both positive and negative, with Cloud Storage and Backup solutions.
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June 5, 2013
There will be a short network blip at 5 PM to enable a new loop detection protocol. -
May 30, 2013
There will be a power blink tomorrow morning (5/31) between 7 AM – 8 AM. Please be sure you have logged out of your office PC before 4 AM on 5/31. We will remotely shut down your workstations at 4 AM prior to the blink. -
May 9, 2013
The University is asking us to move all of our old-style phones to the new PennNet phone by July 1. -
April 29, 2013Do you want to enhance your events or classes with technology? Our next Lunch & Learn will be held on Tuesday May 14 and focus on classroom technology.
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April 18, 2013
The Law School has been nominated for Best Law Website in the 17th Annual Webby Awards. Please support Penn Law and vote for our site:
http://pv.webbyawards.com/nominees/web/general-website/law. -
April 12, 2013
Recent phishing attempts are purporting to be from the IRS to trick users into compromising personal and financial information. -
April 11, 2013
On April 11th, we will be patching the following software on all staff/faculty PCs: Windows and Office updates, Adobe Reader, Adobe Acrobat, Adobe Flash, and Java. Please save all work and logoff of your computer when you leave. Your PC will be rebooted after it receives these updates. These updates will be applied at some point between 9pm and 5am. You will be able to postpone the reboot up until 3am. -
April 4, 2013
Come hear Mark Blosil, Regional Director at Instructure, give a presentation on the Canvas Learning Management System. Canvas is an alternative to the Course Portal that will be available in fall 2013. Please RSVP Here -
March 20, 2013
On March 21st, we will be patching the following software on staff PCs: Configuration Manager client. Please save all work and logoff of your computer when you leave. Your PC will be rebooted after it receives these updates. These updates will be applied at some point between 9pm and 5am. You will be able to postpone the reboot up until 3am.
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March 13, 2013
On March 14th, we will be patching the following software on your PC: Windows and Office Updates. Please save all work and logoff of your computer when you leave. Your PC will be rebooted after it receives these updates. These updates will be applied at some point between 9pm and 5am. You will be able to postpone the reboot up until 3am.
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March 6, 2013
On March 7th, we will be patching the following software on your PC: Java 7. Please save all work and logoff of your computer when you leave. Your PC will be rebooted after it receives these updates. These updates will be applied at some point between 9pm and 5am. You will be able to postpone the reboot up until 3am. -
March 1, 2013
The LiveWhale CMS will be upgraded to version 1.44 tonight (3/1) from 5-10pm. The www.law.upenn.edu web site will be available for viewers – but you will not be able to login to edit any pages or make any changes during the upgrade.
Just a reminder that we have posted the notes from our Lunch & Learn on LiveWhale 1.44 to ITS Online. There are lots of great new features that we hope you will be able to take advantage of. -
February 27, 2013
On February 28th, we will be patching the following software on your PC: Acrobat Reader, Adobe Acrobat, Adobe Flash, Java 7. Please save all work and logoff of your computer when you leave. Your PC will be rebooted after it receives these updates. These updates will be applied at some point between 9pm and 5am. You will be able to postpone the reboot up until 3am.
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February 21, 2013
ISC has reported that on February 21st, between 2:38pm and 2:42pm the PennNet Phone service had difficulty in processing phone calls. The problem has been resolved. PennNet Phone users should also expect any red phone set lights to be automatically cleared by 3:30pm.
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February 12, 2013
Are you getting the most out of Microsoft Excel? Do you use Excel for basic lists and record keeping, but would like to be able to do more with it? Have lunch and learn tips and tricks in Excel. Lunch will be served and water will be provided. Please bring your own cup or alternate drink. -
February 12, 2013
We are updating our backend CMS/calendar this evening.
The www.law.upenn.edu web site/calendar will be available but you will not be able to add new events or manage existing events in the calendar during the maintenance window. -
February 8, 2013
Network connectivity will be down for a short 10 minute period shortly after 6pm tonight as we perform maintenance on our network infrastructure. Network file storage, web sites, and other services will be offline during this time. Mail sent to a law.upenn.edu address during this period will be delayed
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February 8, 2013
The LiveWhale CMS will be upgraded to version 1.44 on Tuesday, February 12 from 5-7pm. The web site will be available but you will not be able to login/make changes during the upgrade. -
February 7, 2013
We will be patching the following software on faculty/staff PCs on February 7th after 9pm:
- Java 7
Please save all work and logoff of your computer when you leave tonight (2/7). Your PC will be rebooted overnight after it receives these updates. These updates will be applied at some point between 9pm and 5am. You will be able to postpone the reboot up until 3am.
If you have any questions, please contact the Help Desk at itshelp@law.upenn.edu or 215-898-9140 -
January 28, 2013
ITS will be rolling out Internet Explorer version 9 to all staff on Thursday, January 31st. Faculty and student lab computers will not be upgraded at this time. The update will be automatically installed on your machine in the evening and your PC will reboot overnight. -
January 25, 2013
Please note the following planned system maintenance as we upgrade servers and infrastructure on January 25, 2013 from 5pm to 8pm. Let us know if you have any questions. As usual, we will be “live tweeting” the systems status on the ITS Alerts Twitter feed: http://twitter.com/pennlawitsalert
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January 22, 2013
Have lunch and learn about LiveWhale 1.44, the latest version of LiveWhale CMS. It’s being launched in February and is geared toward web providers as well as anyone interested in learning how the CMS works.
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January 15, 2013ISC will be upgrading the network equipment in Tanenbaum Hall on Wednesday, January 23, 2013, at 6:00am. While they expect the outage will not take an hour, they have reserved the entire hour for troubleshooting. If you have a problem with your computer after the upgrade, please try rebooting before calling ITS Help. Please contact us at itshelp@law.upenn.eduor (215) 898-9140 if need assistance.
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January 11, 2013Penn Law Professor Anita Allen will present the first Data Privacy Month Lecture, Privacy and Moral Philosophy: A Duty to Protect Oneself? on January 23, 12:00–1:00pm, Penn Law School, Room 214, Gittis Hall. Seating is limited. Please RSVP to privdpm@pobox.upenn.edu by January 18
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January 3, 2013Around 4:55pm on Thursday 1/4/2013 our spam appliances received a faulty set of rules (as part of daily updates that they get). This caused much of the incoming mail to be marked as spam. We reverted to yesterday’s rules a few minutes ago. IMPORTANT: Please be sure to check your Junk E-mail folder for messages received around 5:00pm. When you see a message that is not really spam, you can move it back to your Inbox by dragging it. Sorry for the inconvenience. If you have any questions, feel free to call us.
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January 3, 2013If you have not done so as yet, it is time to schedule your classroom instructional technology/media needs and training for the spring term. Scheduling is important to keep us informed of your technology use and help us plan for equipment repairs and replacements. To schedule your media needs, please follow our instructions. To schedule training, please call the Media Hotline: 215-898-9570.
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December 10, 2012Please note the following planned system maintenance as we upgrade servers & infrastructure.
Thursday Jan 3: Intermittent outages in email & web sites from 5 to 8pm. This is to move them to a new hardware cluster.
Friday Jan 4: Intermittent outages in web sites from 5 to 7pm. This is to upgrade web servers to new software.
