ITS Online

ITS Lunch & Learn Program

Co-sponsored by the Staff Development Committee, the ITS Lunch & Learn program is a once a month training/lunch open to all Penn Law faculty and staff. Have an idea for a future lunch & learn? Email us at

  • Outlook 2016

    April 7, 2017

    This presentation reviews strategies and best practices for managing and organizing your mail and calendar. We also discuss mail and calendar functionality available through the Outlook Web App and the mobile app.

    Presenters: Sudeshna Dutta and Amelia Garrett

    View Slides


  • Windows 10, OneDrive & SharePoint Online

    February 3, 2017

    We explore what’s new and different in Windows 10, including toolbars, menus, and simple tricks to improve your workflow. We will also cover OneDrive and SharePoint online, both cloud based solutions for file storage and collaboration in Office 365.

    Presenters: Sudeshna Dutta, Richard Glass and Christine Droesser

    View Slides

    Watch the Recording


  • Cyber Security Awareness Month

    October 21, 2016

    The presentation focuses on on best practices to avoid phishing scams, PennKey two-step verification, and LastPass password management.

    Presenter: Amelia Garrett

    View Slides

    Watch the Recording

    LastPass Guide | PennKey Two-Step Authentication Guide

  • New Qualtrics Platform & an Intro to the Tech IQ User Group

    June 14, 2016

    An overview of the new Qualtrics platform which includes an improved layout and design, as well as many new features to help you simplify and streamline your workflow.

    We also introduced our new Tech IQ User Groups hosted in Slack. Slack is a great tool for team communication and will allow us to share tips, questions, and other resources related to Qualtrics as well as other applications and solutions.  

    Sudeshna Dutta and Christine Droesser

    View Slides | Qualtrics guide | Slack guide

  • Adobe Acrobat DC

    April 18, 2016

    An overview of the new features in Adobe Acrobat DC including an improved user interface as well as major improvements in OCR and text editing. Also highlights some tips and tricks for creating and working with PDF documents.

    Presenters: Christine Droesser and Matt Salp

      View Slides

  • Poll Everywhere

    January 22, 2016

    Poll Everywhere helps you gather live audience or class responses. Using their simple web form, create your questions and embed them within PowerPoint or display via the web.  Audience members respond using their mobile device or laptop.  Enjoy real-time, live results that can be displayed as part of your presentation or in a web browser.

    Poll Everywhere has a wide range of uses to engage your audience including real time polling, taking attendance, moderating a discussion or even running a team competition. This solution is available to all Penn Law faculty and staff for unlimited polls.

    Presenters: Emmett Rogers and Matt Salp

  • Office 365: Your Office in the Cloud

    November 18, 2015

    Whether you’re working in your office or on the go, Office 365 has you covered with their suite of mobile and web apps. Office 365 apps let you create, edit, and share from your PC/Mac or your iOS or Android with anyone in real time. Have lunch and learn tips and tricks for Office 365.

    Presenters: Emmett Rogers and Matt Salp

    View Slides

  • Widen Media Collective

    October 22, 2015

    Learn more about how to access and use Penn Law’s new cloud-based digital asset management solution. Widen Media Collective brings together all of your department images in one location to quickly find, access and share. 

    Presenters: Rebecca Anderson and Christine Droesser

  • Canvas LMS

    July 23, 2015

    A Canvas course is a great option if you are running a workshop or collaborating with a group. Canvas allows you to create a course and add participants. You can then post files and materials, host a discussion board, have real-time video conferences, and collaborate on documents.

    What you will Learn in this course:

    • How our faculty and students use the Canvas LMS for courses and online learning.
    • How to create your own course in Canvas, enroll users, and share and collaborate.
    • How to set up an ePortfolio in Canvas to save and post your professional development accomplishments.

    View Slides

  • Information Security Presentation & Digital Cleanup Kickoff

    June 9, 2015

    Samuel Jenkins from Penn’s Office of Information Security presents on information security awareness and best practices. We also kick off our Annual Digital Cleanup program.

    Presenters: Christine Droesser, Samuel Jenkins

    View Slides - Cleanup

    View Slides - Information Security Overview (LawKey Login Required)

    View Video (LawKey Login Required)

  • Note Taking & List Making Solutions

    March 20, 2015

    There are some wonderful solutions available for taking and organizing notes and syncing them across devices. We look closely at both Evernote and OneNote and the features available in each. We also demo some tools for making lists including Wunderlist and Trello. Please join us and learn some new techniques to organize your work life!

    Presenters: Matt Salp and Christine Droesser

    View Slides

  • Tech Shortcuts & Windows 8

    January 23, 2015

    Learn shortcuts and tips that will save you time and keep you organized.  We also provide an introduction to Windows 8.  

    Presenters: Matt Salp, Corey Brooker, and Christine Droesser

    View Slides

  • Collaboration Solutions

    November 21, 2014

    Covers advanced topics in slide design including master slides, adding animations, and incorporating video. Also includes tips and tricks for power users including setting aspect ratio,  embedding fonts and working with images.

    Presenters: Corey Brooker, Anthony Pellechio and Christine Droesser

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  • Office 2013

    October 6, 2014

    Covers the new features in Office 2013 focusing on Word, Excel, PowerPoint and Outlook. Includes a demo of Excel’s new Flash Fill feature as well as overall changes across all Office apps.

    Presenters: Christine Droesser and Corey Brooker

    View Slides

  • Digital Spring Cleaning

    May 29, 2014

    Join us as we kick off our digital spring cleaning program. Not only will you learn the what, when, how, and why of the program but we will also be serving a fabulous lunch and giving away prizes (that’s right….prizes!)

    Presenters: Christine Droesser and Anthony Pellechio

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  • Email Communications

    April 25, 2014

    A collaborative lunch and learn about how you can enhance your email communications. ITS provides information on how to utilize Mail Chimp for your email campaigns. Communications reviews tips and tricks on best practices for design and layout to make your email stand out from the rest.

    Presenters: Christine Droesser, Rebecca Anderson and Emily Brennan

    View Slides

  • LiveWhale 1.5

    March 7, 2014

    If you manage content in the LiveWhale CMS, you will not want to miss this training on the new features available in LiveWhale 1.5.

    Presenters: Christine Droesser and Jessie Canon

    View Slides

  • Advanced PowerPoint

    February 7, 2014

    Covers advanced topics in slide design including master slides, adding animations, and incorporating video. Also includes tips and tricks for power users including setting aspect ratio,  embedding fonts and working with images.

    Presenters: Matt Salp and Dominic McGraw

    View Slides

  • Mac iOS/iPads & ITS Recommends

    January 10, 2014

    During the first half of our program, we will go over the basics of the Mac iOS and how to get the most out of your iPad/iOS device. In part two, we will present some of our favorite apps, tools and web sites (tech related and not).

    Presenters: Dominic McGraw, Corey Brooker, Anthony Pellechio, Christine Droesser

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  • Qualtrics

    November 12, 2013

    An introduction to the Qualtrics survey tool.

    Presenter: Matt Salp and Christine Droesser

    View Slides

  • Safe Computing Practices

    October 11, 2013

    Like the saying goes,  an ounce of prevention is truly worth a pound of cure…

    October is National Cyber Security Awareness month. Come learn about safe computing practices and how you can protect yourself and Penn data. It is everyone’s responsibility. We will cover all facets from desktop to mobile to securing your home machine.

    Presenters: Anthony Pellechio and Corey Brooker

    View Slides

  • Did You Know…?

    July 25, 2013

    This program will focus on the various resources we offer, including Lync, Outlook, Qualtrics, Basecamp, Canvas, MailChimp, Law Directory, and more.  We will present 1-2 slides on each resource, highlighting new and different ways to use the tools we provide.

    Presenters: Christine Droesser

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  • Room Technology

    May 14, 2013

    Do you want to enhance your events or classes with technology? The Instructional team will demonstrate the available technology and discuss which rooms work better for which type of events.

    Presenters: Dominic McGraw

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  • Excel Tips & Tricks

    February 22, 2013

    Are you getting the most out of Microsoft Excel? Do you use Excel for basic lists and record keeping, but would like to be able to do more with it? Have lunch and learn tips and tricks in Excel.

    Presenter: David Roush

    View Slides

  • Penn+Box

    December 7, 2012


    Presenters: Matt Salp


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