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Faculty Support Services

The Faculty Support Office has one core goal: to support the teaching and research activities of the Penn Law Faculty. We will undertake a wide range of activities on your behalf as they relate to your teaching and scholarship, so please ask. A member of our staff is available in one of our three offices from 8:00 a.m. to 5:00 p.m., Monday through Friday. This brief overview is designed to acquaint you with the types of services the Faculty Support Staff offers to faculty members and how our department is organized to provide these services.

Requesting Services

Penn Law’s Faculty Support Office work as a team. All assignments are processed through the Faculty Support Manager, Silvana Burgese, who assigns work to a member of the talented team to ensure it is done well and in a timely manner.

Silvana Burgese: sburgese@law.upenn.edu | 215-898-9497

You can also visit one of our three offices; a staff member will ensure that your project is assigned: in Gittis Hall, you’ll find me in G-105, and in Golkin Hall in GK- 239.

What Can FSS Do for You?

  • Help access digital and other course materials.
  • Post these materials to your on-line course management software (Canvas).
  • Develop presentations or other materials for class and other appearances (PowerPoint, charts, tables, etc.).
  • Scan materials into digital form.
  • Assist in the creation of surveys, data sets, and other research tools.
  • Assist on manuscript preparation and other publication tasks.
  • Assist on the creation and proofreading of exams.

If you have a project, please consult with Silvana about the best way to get it done.

Lead Time for Requested Services

No matter how efficient we may be, great work takes time. Please give us as much lead time as possible to perform requested task(s). We’d like at least three days for all projects and as much time as possible for upcoming larger projects. This will ensure we can assign adequate resources to meet your needs.

Course Materials Preparation for Beginning of Semester

The 4‑week period prior to the beginning of a semester is an extremely heavy work time for the Faculty Support Staff. Materials to be distributed at the first class meeting should be given to our office at least 2-3 weeks prior to the first class session. Zach Siswick (siswick@law.upenn.edu) is the primary contact for course material posting. He will be happy to post for you or to arrange for ITS to train you so you can post materials and otherwise use the robust features of the Canvas system.

Final Exams

We are happy to assist with formatting your exams, and we will work with Academic Affairs to ensure the right number of exams are copied. Because of the significant time pressure accompanying the preparation of final exams, please you’re your final exam draft to Faculty Support 7 working days prior to the date the exam is to be given. Also, please provide Claire Wallace, Associate Dean for Academic Affairs and Registrar, a phone number where you can be reached on the day on which your exam is given.

Mail Room

Pick up your mail in the Mail Room, located inside the Dean’s Suite in our Facilities Office (GK-101).

While on Leave

We will either hold or forward mail for faculty members who are on vacation or leave, per your instructions.

Express Mail

If you have business material that must be shipped on the same day, please provide a complete address (including a street address) and a phone number (whenever possible) to the Faculty Support Staff office by 3:30 P.M .

Personal Shipping

All faculty and staff can use Penn’s preferred shippers and take advantage of Penn’s discounted rates. To sign up for personal shipping, consult the website for this service.

Additional Penn Law Faculty Services

Biddle Law Library

Each faculty member is assigned a library liaison. This JD trained masters level librarian is on-call to assist with all your research and teaching needs. These include suggesting and locating materials based on your stated interests.

Additionally, your library liaison can order complimentary desk copies of books from publishers, should you wish to review one in advance of selecting it for your teaching.

Your liaison will schedule regular meetings with you on at a mutually convenient time.

To identify your liaison, if you’ve not already heard from him or her, please call Tim Von Dulm at 215-898-0844.

ITS Support

Penn Law’s ITS group is here to support you as well. If you have hardware or software needs in furtherance of your teaching and/or research, please be in touch with Kay McDonnell, our CIO, at kay@law.upenn.edu.

Audio Visual Equipment & Multimedia Needs:

The Media Technology team will support all your classroom and presentation needs. Contact the Media Technology Office at 215-898-9570 or itsmedia@law.upenn.edu

How to Schedule Recordings and a Technician in your classroom

Learn more about Media requests and recordings here.

Computer Support

For desk-side computer support, contact ITS Help at 215-898-2589 or itshelp@law.upenn.edu.

Facilities Support

Our facilities team is happy to assist you in setting up your office to maximize your productivity. Please direct your questions about office set up to Amy Eader at 8-1717 or email facilities@law.upenn.edu.

Phone Extension Info

You can dial internal numbers with the last number of the prefix and the four-digit extension. Penn phone numbers use four prefixes: 573 (dial 3); 746 (dial 6); 898 (dial 8); and 417 (dial 7).

Building Codes

S=Silverman; T=Tanenbaum; G=Gittis; GK = Golkin

You can find a map of our facility here.

You’ll find the Penn Law Faculty Handbook as well as information on these and other important resources on-line at the Faculty Commons.

Meet our Team

Silvana Burgese

Silvana Burgese

Director of Faculty Support

sburgese@law.upenn.edu
215-898-9497
Room: G-105

Jennifer Evans

Jen Evans

Assistant Director and Center & Institute Coordinator

jevans6@law.upenn.edu
215-898-9831
Room: GK-239

Rouaa Mohamed

LPS Administrative Coordinator

rmohame@law.upenn.edu
Room: T-218

Zach Siswick

Zach Siswick

Administrative Coordinator for Faculty Support and Centers & Institutes

siswick@law.upenn.edu
215-746-4617
Room: GK-239