|The Impetus Behind Closed
Gave Voice to Society 's Voiceless
BY EDWARD N. EISEN
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A New Civil Right depicts in technical and human terms the
40-year struggle by deaf people to communicate over distances.
"History shows," says Strauss, "companies are not likely to
build accessibility features into their products unless they are
forced to do so by federal policies." The book details these hardfought
efforts for federal laws that tunneled the path for access
to telephone, television, and 911 emergency services.
Her account is first-hand. Strauss was a player in these often
contentious encounters for communications access since the
mid-1980s. And her book chronicles the struggle in meticulous
detail before that, going back to their genesis in the 1960s.