|The Impetus Behind Closed
Gave Voice to Society 's Voiceless
BY EDWARD N. EISEN
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This remarkable revolution is chronicled in Strauss' first
book, a 450-page tome, A New Civil Right: Telecommunications
Equality for Deaf and Hard of Hearing Americans.
"We had equal rights in employment, access to buildings for
people with disabilities, civil rights for minorities, yet no one
ever thought of access to talk on a telephone as a civil right,"
says Strauss, who writes that telecommunications companies all
too often rolled out innovative and highly profitable technologies
ignoring this often silent and invisible audience. Meanwhile,
lawmakers — reluctant to impede competition and innovation
— stood on the sidelines, she charges.