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The Impetus Behind Closed Captioning, Strauss
Gave Voice to Society 's Voiceless

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Andrew Ferguson L'00
Chandra Bhatnagar L'01
Cathy Carr L'79
Karen Peltz Strauss L'81
Langer & Grogan
Paula Dow, L'80
This remarkable revolution is chronicled in Strauss' first book, a 450-page tome, A New Civil Right: Telecommunications Equality for Deaf and Hard of Hearing Americans.

"We had equal rights in employment, access to buildings for people with disabilities, civil rights for minorities, yet no one ever thought of access to talk on a telephone as a civil right," says Strauss, who writes that telecommunications companies all too often rolled out innovative and highly profitable technologies ignoring this often silent and invisible audience. Meanwhile, lawmakers — reluctant to impede competition and innovation — stood on the sidelines, she charges.
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