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Faculty Support

Hours of Operation

Monday through Friday,
8:00 a.m. until 5:00 p.m.

Location

University of Pennsylvania Law School
3501 Sansom Street
Philadelphia, PA 19104-6204

 

Silvana Burgese

 

 

 


Silvana Burgese
Director
sburgese@law.upenn.edu
215-898-9497
Silverman 145

 

Jennifer Evans
Assistant Director
jevans6@law.upenn.edu
215-898-9831
Golkin 239

 

 

 


L’Tanya Nelson
Administrative Coordinator
lnelson@law.upenn.edu
215-898-7144
Silverman 145

 

 

 


Nesha Patel
Technology Project Leader
nesha@law.upenn.edu
215-573-9783
Golkin 239

 

 

 


Megan Hackett
Program Coordinator for 
    Appointments and Sharswood 
    Fellow Committees and 
    Visiting Faculty
hackett2@law.upenn.edu
215-898-6790
Silverman 162

 

Zach Siswick

 

 

 

 

Zach Siswick
Administrative Coordinator for
   Faculty Support and
   Centers & Institutes
siswick@law.upenn.edu
215-746-4617
Golkin 239 


 

 

Requesting Services

Penn Law’s Faculty Support work as a team.  All assignments are processed through the Faculty Support Director, Silvana Burgese, who assigns work to a member of the talented team to ensure it is done well and in a timely manner.

Priorities for Services

We often work on several projects at the same time for different faculty members. Therefore, it is necessary for us to set priorities. As a general rule, tasks will be given the following priority:
 
  • Final examination materials
  • Class materials
  • Faxes and materials for overnight mail
  • Faculty publication/writing projects

Lead Time for Requested Services

No matter how efficient we may be, great work takes time. Please give us as much lead time as possible to perform requested task(s).  We’d like at least three days for all projects and as much time as possible for upcoming larger projects.  This will ensure we can assign adequate resources to meet your needs.

 
Course Materials
Preparation for Beginning of Semester:

The 4‑week period prior to the beginning of a semester is an extremely heavy work time for the Faculty Support Staff. Materials to be distributed at the first class meeting should be given to our office at least 2-3 weeks prior to the first class session.

Distribution of Copied Materials:

All course material should be uploaded to your Canvas unless otherwise told. We will be happy to set up training with Information Technology Services (ITS) to post materials for your class.
 
Presentation Materials:
We prepare tables, charts and powerpoint for classroom presentation and talks.
 
Scanning Materials
We can scan hardcopy documents into a Word, WordPerfect or PDF. Please give our office a clean, unmarked hardcopy of your document for scanning.
Please note, not all hardcopies are suitable for scanning. Scanning and the related cleanup are very time-intensive, so please give our office as much lead time as possible to scan and clean up your document.  Your library liaison may be able to find you a digital version.
 
Word Processing
Projects During the Semester:

Faculty are requested to submit time‑sensitive projects to our office at minimum 3 working days before they are due. If you have a major upcoming project, please give us as much advance notice as possible; this will help to ensure that adequate resources are made available to meet your needs.

Phones:

Tel: 3=573; 6=746; 8=898; 7=417

Building: S=Silverman; T=Tanenbaum; G=Gittis; GK = Golkin

Fax

We can send faxes for you. Please provide the fax number with the material to be faxed. If your document is extremely long, please consider sending it by UPS or, if possible, as an email attachment rather than by fax. The Law School fax number is 215-573-2025 and it is located in the mailroom. 

Mail

While on Leave:
Mail can be held or forwarded for faculty members who are on vacation or leave, per your instructions.

Express Mail: 

If you have business material that must be shipped on the same day, please provide a complete address (including a street address) and a phone number (whenever possible) to the Faculty Support office by 3:30 P.M.

Personal Shipping:

All faculty and staff can use Penn’s preferred shippers and take advantage of Penn’s discounted rates.  To sign up for personal shipping, consult the website for this service.

Final Exams

We are happy to assist with formatting your exams, and we will work with Academic Affairs to ensure the right number of exams are copied. Because of the significant time pressure accompanying the preparation of final exams, please have your final exam draft to Faculty Support seven working days prior to the date the exam is to be given.  If you pass the 7 day prior time we will make every effort to assist in every manner possible to complete the exam in a timely fashion; however, we will not be responsible for its timely completion. Also, please provide Claire Wallace, Associate Dean for Academic Affairs and Registrar, a phone number where you can be reached on the day on which your exam is given.

Ordering Books

Your library liaison can assist you with ordering complimentary desk copies of books from publishers. Please email them with as much of the following information as possible:
 
  1. The title of the book and the edition number
  2. The full name of the author or authors
  3. The publisher’s name, address, phone and/or fax number
  4. The year published
  5. Your course name and number, the estimated class enrollment and the semester the course will be taught.

Seating Chart Printouts

We can print out seating charts in large or small format once you enable it on the Canvas.
 
Click on the link below for directions on how to enable your seating chart.
 
Request a seating chart:
 
Audio Visual Equipment & Multimedia Needs
Please arrange your audio visual and multimedia support needs by contacting the Media Technology Office at itsmedia@law.upenn.edu, 215-898-9570.
 
How to Schedule Recordings and a Technician in your classroom:
 
Computer Support
For computer support, contact the Help Desk at itshelp@law.upenn.edu, 215-898-9140. 
 
Law School Website

Please click on the Faculty tab at https://www.law.upenn.edu/ for other helpful information including the Law Directory & Map.