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Faculty Support Staff

Hours of Operation

Monday through Friday,
8:00 a.m. until 5:00 p.m.

Location

University of Pennsylvania Law School
3501 Sansom Street
Philadelphia, PA 19104-6204

Staff

Silvana Burgese
Manager
sburgese@law.upenn.edu
215.898.9497
Silverman 145

Kelly Farraday
Assistant Manager and Center & Institute Administrator
kfarrada@law.upenn.edu  215.898.9498
                          Silverman 145

Jennifer Evans
Assistant Supervisor and Center & Institute Coordinatoor
jevans6@law.upenn.edu
                          215.898.9831
                          Golkin 239

L’Tanya Nelson
Administrative Coordinator
lnelson@law.upenn.edu
215.898.7144
Silverman 145

Debbie Rech
Assistant Director for Faculty Events
debrech@law.upenn.edu
215.573.7297
  Silverman 146​ 

Anna Gavin
Administrative Coordinator for Quattrone Center
agavin@law.upenn.edu
215.898.9496
                          Silverman 146

Elisabeth Aulepp
Events Coordinator
eaulepp@law.upenn.edu
215.573.9931
Silverman 146​ 

Katherine Beers
Administrative Coordinator for Legal Practice Skills
kbeers@law.upenn.edu
215.746-4617
                          Golkin 239​ 

Megan Hackett
Administrative Coordinator for the Appointments Committee & Tenure and Promotion &  Faculty
                          Recruitment
                          hackett2@law.upenn.edu
                          215.898.6790
                          Golkin 239 

Nesha Patel
Technology Coordinator
nesha@law.upenn.edu
215.573.9783
Golkin 239

 

Requesting Faculty Support Staff Services

Faculty members should contact the Manager, Silvana Burgese, to request services. 
 

The Faculty Support Staff share three offices and assist each other on projects. If neither Silvana, Debbie, Kelly or Jennifer are available, please contact one of the staff members listed above:

Priorities for Faculty Support Staff Service

We often work on several projects at the same time for different faculty members. Therefore, it is necessary for us to set priorities. As a general rule, tasks will be given the following priority:
 
  • Final examination materials
  • Class materials
  • Faxes and materials for overnight mail
  • Faculty publication/writing projects

Lead Time for Requested Services

No matter how efficient we may be, great work takes time. It is very important to give the staff sufficient lead time to perform requested task(s). In order to meet the needs of all faculty, minimum lead times for various tasks have been established. 

Course Materials

Preparation for Beginning of Semester:

The 4‑week period prior to the beginning of a semester is an extremely heavy work time for the Faculty Support Staff. Materials to be distributed at the first class meeting should be given to our office at least 2-3 weeks prior to the first class session.

Word Processing

Projects During the Semester:

Faculty are requested to submit time‑sensitive projects to our office at minimum 3 working days before they are due. If you have a major upcoming project, please give us as much advance notice as possible; this will help to ensure that adequate resources are made available to meet your needs.

Distribution of Copied Materials:

All course material should be uploaded to your Canvas unless otherwise told. We will be happy to set up training with Information Technology Services (ITS) to post materials for your class.
 
Presentation Materials:
We prepare tables, charts and powerpoint for classroom presentation and talks.
 
Scanning Materials
We can scan hardcopy documents into a Word, WordPerfect or PDF. Please give our office a clean, unmarked hardcopy of your document for scanning. Please note, not all hardcopies are suitable for scanning. Scanning and the related cleanup are very time-intensive, so please give our office as much lead time as possible to scan and clean up your document.

Phones:

            Tel: 3=573; 6=746; 8=898; 7=417

            Building: S=Silverman; T=Tanenbaum; G=Gittis; GK = Golkin

Faxes

We can send faxes for you. Please provide the fax number with the material to be faxed. If your document is extremely long, please consider sending it by UPS or, if possible, as an email attachment rather than by fax. The Law School fax number is 215-573-2025 and it is located in the mailroom.
 
Mail
While on Leave:
Mail can be held or forwarded for faculty members who are on vacation or leave, per your instructions.

Express Mail: 
UPS is the Law’s Schools primary express mail carrier. You should provide a complete address (including a street address; UPS will not deliver to a post office box) and a phone number (whenever possible) to the Faculty Support Staff office by 3:30 P.M at the latest.

Final Exams

Preparation:
Final exams will be formatted and copied. Because of the significant time pressure accompanying the preparation of final exams, final drafts should be due approximately 7 working days prior to the date the exam is to be given. If you pass the 7 day prior time we will make every effort to assist in every manner possible to complete the exam in a timely fashion; however, we will not be responsible for its timely completion. Also, please provide Claire Wallace and Silvana Burgese, a phone number of where you can be reached on the day on which your exam is given.
Grading:
We can assist you with numerical compilation of exam question grades. Such compilations will be returned to you for your review prior to submission to the Registrar’s Office.
 
Ordering Books
Your library liaison can assist you with ordering complimentary desk copies of books from publishers. Please email them with as much of the following information as possible:
 
  1. The title of the book and the edition number
  2. The full name of the author or authors
  3. The publisher’s name, address, phone and/or fax number
  4. The year published
  5. Your course name and number, the estimated class enrollment and the semester the course will be taught.

Seating Chart Printouts

We can print out seating charts in large or small format once you enable it on the Canvas.
 
Click on the link below for directions on how to enable your seating chart.
 
Request a seating chart:
 
Audio Visual Equipment & Multimedia Needs
Please arrange your audio visual and multimedia support needs by contacting the Media Technology Office at itsmedia@law.upenn.edu, 215-898-9570.
 
How to Schedule Recordings and a Technician in your classroom:
 
Computer Support
For computer support, contact the Help Desk at itshelp@law.upenn.edu, 215-898-2589. 
 
Law School Website

Please click on the Faculty tab at https://www.law.upenn.edu/ for other helpful information including the Law Directory & Map.